• Exclusions: Our liability is limited except for any matter for which it would be illegal or unlawful to exclude, or attempt to exclude, our liability; or our liability for death or personal injury caused by negligence or fraud.

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• Force Majeure: We are relieved from liability for any delay to, or cancellation of, your holiday and for anything which adversely affects your holiday (including the closure of any location before or during your holiday) which occur due to events outside of our control (i.e. that we could not, even with due care, have foreseen or avoided). Such circumstances include:

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• Acts of God, adverse weather (floods, droughts), fire, or other natural disasters;

• Epidemic or pandemic, including Covid-19 or any disease caused by a new strain of coronavirus, or significant risks to human health such as the outbreak of serious disease;

• Terrorist attack or activity, war, civil war, civil unrest, threat of or preparation for war;

• Any act, law, or action taken by, or any guidance issued by, a government or other national or local public authority, public health authority, or other national or local authority including port or river authorities; and

• Nuclear, chemical, or biological contamination or sonic boom.

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We will, to the extent we are able, endeavor to manage any problems caused as a result of such an event but shall not be liable to you for any losses caused by such an event. Where we have canceled your holiday prior to its commencement as a result of such an event, we will offer you the choice of a full refund of all monies paid to us, the option of re-booking your holiday at a comparable standard (with you paying any additional cost or receiving a refund in respect to the price difference), or a voucher equal to monies paid for a future stay. We will contact you and will let you know of any such event as soon as we can and will ask you to confirm which offer you would like to accept. Please note that any refunds due can only be made by the original payment method.

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• Foreseeable Losses: Subject to the matters detailed above, if we fail to comply with these Terms, we are responsible for any loss or damage that you suffer as a result of our breach of these Terms or our negligence if such loss or damage is foreseeable. We are not responsible for any indirect or consequential loss. Loss or damage is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into the Contract. This excludes:

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• Loss of anticipated savings; and

• Loss of data or information.

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Private Use Only: We provide use of the cabins for domestic and private use. You agree not to use the cabins for any commercial, business, or resale purposes. Therefore, we are not responsible for any of the following losses:

• Loss of income or revenue;

• Loss of contracts;

• Loss of business or business opportunity;

• Loss of or damage to goodwill;

• Business interruption; or

• Loss of profits.

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Maximum Liability: Subject to the matters detailed above, our maximum liability to you for all claims arising out of your booking shall be no more than the amount paid by you for the holiday, less any cancellation, insurance, amendment, or other separate charges.

Forest Environment: As our locations are set in a forest environment, we cannot accept responsibility for any damage, injury, or inconvenience caused by plants or wildlife.

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Third-Party Products and Services: Reference to any products, services, or other information belonging to third parties does not imply or constitute an endorsement, sponsorship, or recommendation by us. Links to other services not operated by us are provided solely for your convenience. We are not responsible for any products, services, or other information provided by third parties.

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Personal Possessions: We are not liable for damage to or theft of your personal possessions. Ensure you have adequate cover under your existing home contents, travel, or any other applicable insurance policy for the length of your stay, especially for valuable items such as phones, cameras, bikes, jewelry, etc., as well as for cancellation and accident or illness.