Important Notice: Unauthorized Bookings Alert

 

Dear Valued Guests,

We want to bring a matter of great importance to your attention. It has come to our notice that a company on Facebook has been using images taken from our official website and is falsely claiming ownership of one of our lodges.

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What's Happening?

This entity is engaging in activities such as checking availability, accepting bookings, and collecting payments through bank transfers and PayPal. We want to emphasize that this is NOT Rocklands Lodges.

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Protect Your Booking

Your holiday experience is precious, and we want to ensure it remains exceptional. To guarantee the validity of your booking, please only use the following trusted platforms:

• Our official website: www.rocklandslodges.co.uk

• Well-known and reliable platforms like Hotels.com, Expedia, and Booking.com

• Direct booking via phone: 01751 477621

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Social Media Notifications

While we do advertise late deals and offers on social media, we want to clarify that we will always direct you to our main website to make a reservation. Your booking's security is our priority.

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𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Our team maintains a professional tone in all interactions. We would never address you with terms that are unprofessional or out of character such as "Hun"

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Secure Payment Methods

Your security matters to us. Rocklands Lodges would never ask for payments through bank transfers or Paypal. We offer secure and reliable payment methods to safeguard your financial information.

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𝐏𝐚𝐲𝐏𝐚𝐥 𝐏𝐚𝐲𝐦𝐞𝐧𝐭𝐬: A friendly reminder that when making payments on PayPal, it's important to never send money to anyone unless you're certain of their identity. Such transactions may not be recoverable. Never use Family and Friends as that is nonrefundable.

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Stay Informed

If you encounter any communication that raises doubts or seems suspicious, please reach out to us using the official contact information provided on our website. Your peace of mind is our top priority.

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Our Commitment

We take this matter seriously and apologize for any confusion or inconvenience this situation may have caused. Rest assured, we are actively addressing this issue to protect your experience with Rocklands Lodges.

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If you have any questions, concerns, or need assistance, please don't hesitate to contact us. Your understanding and support mean everything to us.

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